Operations
Run your rooms like a machine.
Everything your team needs from the moment they clock in to the moment the last group walks out.
Flagship
GM Console
Your game master walks in knowing the whole room. Locals, first-timers, birthdays, party size — all surfaced before the door opens. Confident GMs create better experiences. Better experiences become 5-star reviews.
Player intel cards
Birthday alerts
Local vs. tourist
First-timer flags
Live room status
Prison Break
1:00 PM
🎂 Sarah's Birthday!
Team:Escapers at Large
Party Size:2
Waivers:3/2
New Guests:2/2
Zip Codes:64108, 64111
Blackout
1:15 PM
Team:The Martinezes
Party Size:4
Waivers:4/4
New Guests:4/4
Zip Codes:90210, 90210
Stats & Analytics
Win rates, escape times, player trends, GM leaderboards, referral sources, first-timers, and birthday weeks — all in one dashboard.
⭐ GM 5-Star Leaderboardlast 30 days
📣 Referral sourcesthis month
Google 34%
Friend 24%
Instagram 22%
Other 20%
🎉
128
First-timers
🎂
17
Birthday week
💡
3.2
Hints / game
Time Clock
PIN-based clock in on any device. Hours tracked automatically, export-ready for payroll. No app download, no hardware.
End of Game Form
Game masters take team photos, enter room stats, and close out the session — all from one screen. Every game captured, every detail recorded.
Staff Management
Game master profiles, role-based permissions, and per-room performance tracking. Know who's crushing it and who needs coaching.
Schedule Builder
Simple game master scheduling with shift presets, availability tracking, and publish-and-notify. Your team sees their schedule instantly.
Puzzle Issue Tracker
Game masters quickly mark a puzzle as having caused an issue during a game. Track this over time to see where changes need to be made.
Syncs with Bookeo or Xola
Keep your existing booking system. MVP pulls bookings straight from Bookeo or Xola and turns them into full MVP experiences — player intel, GM Console, campaigns, reviews, everything. No migration, no disruption, no "switch-or-else."
Marketing & Revenue
Your player database, working for you.
Stop guessing who to email. MVP builds the audience, writes the campaign, and tracks who books.
Only in EscapeMVP
Campaign Generator
Campaigns solve a problem: how do we fill the rooms on a slow Tuesday? Filter your player database to find the locals who haven't booked in 90 days, narrow it down to the 75 that matter most, and send them an offer they'll actually open.
No mass blasts to 4,000 inboxes every week — that's how an escape room ends up in the spam folder. Targeted campaigns make money. Spray-and-pray makes you look desperate.
No mass blasts to 4,000 inboxes every week — that's how an escape room ends up in the spam folder. Targeted campaigns make money. Spray-and-pray makes you look desperate.
Lapsed-player win-backs
Slow-day fillers
Birthday month
Locals only
New room spotlight
Email Templates
Confirmation, reminder, thank-you, and review-request emails — all branded with your logo, your colors, and your voice. Out of the box, on every send.
📍 Reminder · Booking #4821
See you tomorrow at 9:30 PM!
The mall's main doors lock at 9:00 — use the side entrance by Suite 240. Parking is free after 8.
Add time-aware messages that swap themselves in based on when the game starts — parking changes, mall door locks, late-night entry instructions. The right info, only when it matters.
Web Forms & Reply Generator
Embeddable web forms
Drop a single script tag onto your site and you've got group-inquiry, gift-card, and contact forms feeding straight into MVP. Every submission becomes a real lead with a real player record — no spreadsheet exports, no copy-paste from Gmail.
Reply Generator
When a 14-person bachelorette party asks "what does it cost?", anyone on your team can fire back a polished reply with the right room, the right pricing, the right add-ons — pulled from your live setup. Sound professional even when the owner's on vacation.
Broadcasts
Send one-off emails to your full list or a filtered segment. Branded templates, tracked opens and clicks.
Player Database
Every player who's ever walked through your door — visit history, rooms played, birthday, local status, and lifetime value.
Player Experience
Every touchpoint says "we care."
From booking to review — personalized, branded, and designed to make them come back.
Game changer
Smart Review Routing
5-star players go straight to Google, TripAdvisor, or Yelp. Everyone else gets a private feedback channel — before they post publicly. Your ratings go up. Your surprises go down.
Google routing
TripAdvisor
Yelp
Private feedback
5-star tracking
★★★★★
5 stars
↓
Google
Public review
★★★★★
4 stars or less
↓
Private feedback
Straight to you
TV Leaderboard
Live escape times on any screen in your lobby. Players see their rank. They want to beat it. They book again. Competitive energy that drives repeat visits.
Digital Waivers
Players sign from the confirmation email before they arrive. No clipboards. No front-desk chaos. Walk in ready to play.
QR Team Photos
Snap the end-game photo in the console. Players scan a QR code and their moment is in their hands instantly. Doubles as a branded lobby screensaver between games.
Branded Emails
Confirmation, reminder, and follow-up emails that look like you sent them — your name, your logo, your colors. Not generic booking platform chrome.
Private Feedback & GM Tracking
Catch it before Google does
Players who weren't blown away get a private channel — not a star rating with the whole internet watching. You see the honest feedback first, with time to make it right before anyone posts publicly.
Tag the moment to a Game Master
Every comment can be tagged to the GM who ran the game. Over time you see who's racking up "handled it amazing" shoutouts and who's hitting recurring snags — turning vague vibes into real coaching moments.